Our Safety Policies


Urban Xtreme has a tightly controlled set of safety procedures that have been approved by the best industry safety specialists available and are based on industry best practices. Urban Xtreme is committed to continual refinement in the pursuit of excellence in safety procedures.


Urban Xtreme recruits staff that are experienced in the activities of which they are supervising. This ensures that they are equipped with the skills to identify safety concerns before they happen. Staff are trained in CPR and First Aid and are tasked with the responsibility of supervising and coaching participants in safe usage of all activities in the centre.


Urban Xtreme staff provide training and instruction on all activities to ensure guests can fully enjoy the experience, and are well equipped with the safety protocols of using all activities safely. We are always looking for new ways to improve our safety briefings to enhance guest awareness and safe usage of equipment.


Our ski and snowboard slopes are engineered and built by Maxxtracks (Netherlands). Maxxtracks have created a world class ski slope design that is the global leader in imitation ski and snowboard slopes. In addition to regular servicing and maintenance, our slopes are equipped with built in safety devices that allow our staff full control over the slope at all times during a lesson. Urban Xtreme staff have 100% of their focus on the slope at all times during a lesson.


Urban Xtreme aims to be the global leader in safety in the active leisure market and we encourage your feedback to help us get there.