Refund Policy - Urban Xtreme

EXCITING NEWS – CLIMB OPENS OCTOBER 26TH!

Refund Policy

ADVENTURE PARK + PLAYLAND

Unfortunately we are unable to offer refunds on cancellations within 2 weeks of the booking date, however we can transfer these payments to another day that is within 3 months of the original booking date.
We can offer a full refund for cancellations made with more than 2 weeks notice.
This incorporates both general admission bookings and party bookings.

 

SNOWSPORTS

Unfortunately we are unable to offer refunds on Snowsports bookings.
Payments are transferable to another date if the cancellation is made with more than 24hrs notice from the date of the original booking.