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Join Our Team

INTERESTED IN BEING PART OF THE UX FAMILY?

At Urban Xtreme we value:

SAFETY

We maintain a safe environment by being awake, aware and alert

EXCITEMENT

We will be engaging, energetic, show enthusiasm and be fun

EMPOWERING EXCELLENCE

We encourage the improvement of our guests and celebrate effort

BEING GENUINE

We respect and support individuality and are motivated by the experience we deliver

TRIBE

Urban Xtreme is 50% owned by the community so our Tribe is our community

We share our passion for adventure and welcome everyone into our Tribe

ACTIVE

We promote a healthy lifestyle by encouraging participation from all ages and celebrate effort

If you value the same things and are passionate about helping others find the fun in fitness, then we want to talk to you.

ROLES CURRENTLY AVAILABLE

Social Media & Digital Marketing Coordinator

Australia’s biggest Indoor Ski, Climb, and Adventure Sports Park is seeking an experienced Marketing Coordinator to join our team in Hendra, Brisbane.

We are a community owned, and family operated adventure sports and active entertainment company. Our fast-growing and always-expanding business can provide a unique working environment like no other.

We are passionate about our customers’ experience and our goal is to inspire people to find the fun in fitness through adventure sports. We are a fast-paced company that demands nothing but the best, where no two days are the same. We believe that our culture is our best advantage, and finding great people that we would love to work with and socialise with is key.

We are seeking a digital marketing ninja who is excited to continue developing and executing our marketing strategy. The ideal candidate will be passionate about the digital marketing world and can manage the whole marketing ecosystem; from end-to-end strategy creation and partner and media management to reporting.

This person will work closely with the marketing, design, sales, and customer service team to execute key marketing strategies for Urban Xtreme.

If you have been looking for a role that excites you, challenges you to be better and supports your growth… then Urban Xtreme could be right for you!

 

What success looks like

  • Increase brand awareness through marketing strategies
  • Improve campaign success through ROI, reach and engagement
  • Boost subscribers and followers

 

What you will be doing

  • Design and implement general social media growth and marketing strategies.
  • Utilise analytics & insights to monitor & report on initiatives, suggesting data driven improvements.
  • Collate and provide the business with campaign performance reports and insights to monitor and report on initiatives to increase efficiencies, productivity, conversion, and engagement.
  • Develop and drive brand awareness across the various digital platforms creating informative digital content.
  • Create, coordinate, and manage email marketing campaigns (EDM) to grow our email database.
  • Execute and analyse Google AdWords and SEO campaigns in collaboration with consultants.
  • Produce and maintain regular social media content, using photography and videography for online channels.
  • Maintain and manage website (WordPress)
  • Use of content scheduling and project management software to remain organised.
  • Conduct and collate findings from industry-relevant market research.
  • Develop marketing, technology, automation and analytics strategies, frameworks, and roadmaps.
  • Monitor content trends and channels relevant to our brand.
  • Continuously strive to improve lead generation & member acquisition.
  • Reply to comments, direct messages etc across all platforms.
  • Build, create, and manage a content calendar that attracts our target audience. For example, writing targeted blog posts, creating social media posts, and designing marketing PDFs/ monthly EDMs.
  • You will be involved in all aspects of social media, paid search, content, and report on the results of your campaigns.
  • Work effectively in teams, coordinate projects, and seek improvements.
  • Build and mana ing digital marketing campaigns, including advertising and sales funnels, ensuring all information and data captured is done with the highest possible accuracy and integrity.
  • Provide market research, forecasts, competitive analyses, campaign results, and consumer trends

 

What we would love to see in you

  • You are a digital magician with a sixth sense for performance. You track, analyse, and report on content metrics and know to refine execution as needed.
  • You are a creative executor; you know how to get things done.
  • You have relevant tertiary qualifications with proven experience (2-3 years) in Digital Marketing (a sporting or recreational environment is desirable).
  • You not only know all the acronyms, buzz words and marketing jargon but are also super sharp with SEO, SEM, CRM, EDM, SMS, GA, FB, IG and CMS.
  • You have a well-established understanding of Google Analytics and experience in managing digital social media and online platforms.
  • You are proficient in working with Adobe Indesign and/or Illustrator and Photoshop. You know how to come up with conceptual designs and see the campaign materials through to perfect production.
  • You are a natural storyteller who seeks to develop relevant and engaging content across different digital platforms and know how to engage with our different audience segments and how best to target them.
  • You are a strong communicator and love building relationships with the confidence to chase sales opportunities and build a client base if required.
  • You are proficient with MS Suite programs and can produce and deliver quality marketing/sales presentations and materials.
  • You have a genuine interest and passion for the digital marketing industry.
  • You have a positive attitude and are a keen problem solver. You have meticulous attention to detail and know that the Xtreme Code is 470, even if you do not know why just yet.
  • You are a fast mover who also knows how to press pause and make sure all the little details have been covered.
  • You are a passionate person with an interest to learn. You might not be across the active entertainment and sporting side of our business but can quickly come up to speed with how to help deliver compelling messages.
  • Ability to work a non-traditional schedule including some weekends and evenings to cover events and functions.

 

What we offer you

  • Urban Xtreme is the ultimate package. Challenging Mission, exceptional values-based team, inspiring Culture, opportunity to Impact, performance Rewards, and exciting Future.
  • A collaborative, creative and inspiring culture, and work environment.
  • A highly motivated and talented team who are friendly, committed, and inspiring.
  • Make a positive and sustainable impact on people’s lives every day.
  • Our culture fosters imagination and excellence. You will be encouraged to contribute, and trial ideas, plus take on more responsibilities and challenges, independent of your age or experience.
  • Earn bonuses.
  • Exciting team social events.
  • Access to exceptional mentors and professional development.
  • Skill development opportunities – this role will allow you to develop skills across the marketing spectrum in B2B and B2C.
  • Corporate discounts and access to adventure sports at the park & discount to F45 gym on site.
  • A young, driven, and successful tribe.
  • Located in Hendra top floor with plenty of natural light.
  • Onsite parking.
  • Great time to join – a pipeline of major projects and events and exciting work ahead.
  • Xtreme Uniforms.
  • Remuneration based on the Amusement, Events & Recreation Award 2020, and experience level.

 

How to Apply

If you possess the above skills and experience and are looking to join a driven team that is absolutely committed to success, please apply today!

Please take the time to write a cover letter that tells us about YOU. Specifically, we want to know why you think you’d be the perfect fit for this role.

Include the Xtreme Code in your cover letter. *If you do not know the Xtreme code then please do not apply and please do not contact us for the code.

 

Best of luck!

Employer questions

Your application will include the following questions:
  • Do you have experience with Search Engine Optimisation (SEO)?
  • Which of the following web analytics tools are you experienced with?
  • Which of the following content management systems (CMS) do you have experience with?
  • Which of the following Adobe products are you experienced with?
  • How many years’ experience do you have as a marketing coordinator?
  • Which of the following statements best describes your Covid-19 vaccination status?

Apply Now

Administration Assistant 

About us

Australia’s largest Indoor Ski, Climb, and Adventure Sports Park is seeking an Administration Assistant to join our team in Hendra, Brisbane.

We are a community owned, and family operated adventure sports and active entertainment company. Our fast-growing and always expanding business can provide a unique working environment like no other.

We are passionate about our customers’ experience and our goal is to inspire people to find the fun in fitness through adventure sports. We’re a fast-paced company that demands nothing but the best, where no two days are the same. We believe that culture is our best competitive defense and finding great people that we’d love to work with and socialise with is key.

We are seeking a vibrant and energetic person who is excited to help our community

What you will be doing

  • Respond to all customer enquiries ensuring all prospective and existing customers are contacted by phone or email.
  • Assist our customers with a keen product and booking knowledge, always looking to deliver a personal touch.
  • Evaluate new opportunities to help our customers experience.
  • Help our members with bookings and enquiries.
  • Collect and collate data for bookings and other metrics.
  • Generate accurate quotes for corporate groups, community groups and events.
  • Assisting our administration team, marketing coordinator and senior management with various sales, administration, HR tasks and marketing tasks.
  • Use CRM software to track lead progress.
  • Manage filing and organising collateral.
  • Accurately relaying information between the office team and the operations team.
  • Gather feedback from customers or prospects and share with internal teams.
  • Weekend work required.

 

What we would love to see in you

  • You are a creative executor; you know how to get things done.
  • You have a passion for sports and recreation.
  • You are enthusiastic, friendly, and genuine with a passion for people.
  • You are confident, and organisation is important to you.
  • You love to create meaningful moments for people. Whatever a customer needs, whatever a customer is looking for, you help them find it while using your initiative and positive attitude.
  • You have the flexibility to work a non-traditional schedule including some weekends.
  • You have great attention to detail and know that the Xtreme code is 470 even if you are not sure why yet.
  • You have qualifications and equivalent experience administration, or similar.
  • You have the uncanny ability to multitask and meet deadlines.
  • You hold a current a Working with Children’s Check or are willing to apply.

 

What we offer you

  • Training with wonderful mentors – Juniors are encouraged to apply!
  • Urban Xtreme is the ultimate package. Challenging Mission, exceptional values-based team, inspiring Culture, opportunity to Impact, performance Rewards, and exciting Future.
  • A collaborative, creative and inspiring culture, and work environment.
  • A highly motivated and talented team who are friendly, committed, and inspiring.
  • Make a positive and sustainable impact on people’s lives every day.
  • Our culture fosters imagination and excellence. You will be encouraged to contribute and trial ideas, plus take on more responsibilities and challenges, independent of your age or experience.
  • Earn bonuses.
  • Exciting team social events.
  • Access to exceptional mentors and professional development.
  • Corporate discounts and access to adventure sports at the park & discount to F45 gym on site.
  • A young, driven, and successful tribe.
  • Located in Hendra top floor with plenty of natural light.
  • Onsite parking.
  • Great time to join – a pipeline of major projects and events and exciting work ahead. Plus stability in your role!
  • Xtreme Uniforms.
  • Remuneration based on the Amusement, Events & Recreation Award 2020, and experience level.

 

How to Apply

If you possess the above skills and experience and are looking to join a driven team who are absolutely committed to success, please apply today!

Please take the time to write a cover letter that tells us about YOU. Specifically, we want to know why you think you’d be the perfect fit for this role.

Include the Xtreme Code in your cover letter.  *If you do not know the Xtreme code then please do not apply and please do not contact us for the code.

Best of luck!

Employer questions

Your application will include the following questions:
  • Do you have experience in administration?
  • Do you have a current Working With Children (WWC) Check?
  • Which of the following statements best describes your right to work in Australia?
  • Which of the following statements best describes your Covid-19 vaccination status?
  • How many years’ experience do you have as a Service Administration Assistant?
  • Do you have customer service experience?
  • Which of the following Microsoft Office products are you experienced with?
  • How would you rate your English language skills?

Apply Now

Café All Rounder

About us

Australia’s biggest Adventure Sports Park is seeking a Café All Rounder to join our team in Hendra, Brisbane.

We are a community owned, and family operated adventure sports and active entertainment company. Our fast-growing and always expanding business can provide a unique working environment like no other.

We are passionate about our customers’ experience and our goal is to inspire people to find the fun in fitness through adventure sports. We’re a fast-paced company that demands nothing but the best, where no two days are the same. We believe that culture is our best competitive defence and finding great people that we’d love to work with and socialise with is key.

We are seeking a vibrant and energetic person who is excited to help our community.

This is a weekend role with occasional weekdays!!

What you will be doing

  • Preparing/serving of coffee, food and drinks including taking orders.
  • Operating a point-of-sale terminal and EFTPOS machine plus cash handling.
  • Café cleaning duties including cleaning coffee machines and equipment.
  • Refilling drink fridges and snacks.
  • Maintaining service area to food safety standards.
  • Clearing tables, washing dishes, packing away orders & supplies
  • Restocking party areas
  • Support of the café team with a “can do” attitude.
  • Weekend work required!

 

What we would love to see in you

  • You are a executor; you know how to get things done.
  • You have a passion for providing fuel to the activities we offer. Not being afraid to engage with guests about park activities whilst they wait.
  • You are enthusiastic, friendly, and genuine!
  • You are confident, and organisation is important to you.
  • You love to create meaningful moments for people. Whatever a customer needs, whatever a customer is looking for, you help them find it while using your initiative and positive attitude.
  • You have the flexibility to work afternoons, nights & weekends.
  • You have qualifications and equivalent experience in the Hospitality space.
  • You have the ability to multitask, upsell & ensure procedures are followed in all areas of your work.
  • You hold a current a Working with Children’s Check or are willing to apply.

 

What we offer you

  • Training with wonderful mentors – Juniors are encouraged to apply!
  • Urban Xtreme is the ultimate package. Challenging Mission, exceptional values-based team, inspiring Culture, opportunity to Impact, performance Rewards, and exciting Future.
  • A collaborative, creative and inspiring culture, and work environment.
  • A highly motivated and talented team who are friendly, committed, and inspiring.
  • Make a positive and sustainable impact on people’s lives every day.
  • Our culture fosters imagination and excellence. You will be encouraged to contribute and trial ideas, plus take on more responsibilities and challenges, independent of your age or experience.
  • Exciting team social events.
  • Access to exceptional mentors and professional development.
  • Corporate discounts and access to adventure sports at the park & discount to F45 gym on site.
  • A young, driven, and successful tribe.
  • Onsite parking.
  • Great time to join – a pipeline of major projects and events and exciting work ahead. Plus stability in your role!
  • Remuneration based on the Amusement, Events & Recreation Award 2020, and experience level.

 

How to Apply

If you possess the above skills and experience and are looking to join a driven team who are absolutely committed to success, please apply today!

Please take the time to write a cover letter that tells us about YOU. Specifically, we want to know why you think you’d be the perfect fit for this role.

Apply Now

Adventure Crew

About us

Australia’s biggest Adventure Sports Park is always looking for more dedicated local team members to join the tribe in Hendra, Brisbane.

We are a community owned, and family operated adventure sports and active entertainment company. Our fast-growing and always expanding business can provide a unique working environment like no other.

We are passionate about our customers’ experience and our goal is to inspire people to find the fun in fitness through adventure sports. We’re a fast-paced company that demands nothing but the best, where no two days are the same. We believe that culture is our best competitive defence and finding great people that we’d love to work with and socialise with is key.

We are seeking a vibrant and energetic person who is excited to help our community.

This is a weekend role with occasional weekdays!!

With roles available in Xtreme Ninja, Climb, Ski or Snowboard Instructor. Laser Tag, Trampolines, Customer Service & Reception, theres’s bound to be a role that suits you.

Apply Now

About us

Australia’s biggest Adventure Sports Park is always looking for more dedicated local team members to join the tribe in Hendra, Brisbane.

We are a community owned, and family operated adventure sports and active entertainment company. Our fast-growing and always expanding business can provide a unique working environment like no other.

Urban Xtreme Adventures primary objective is to improve the skiing and snowboarding skills of our customers. 

We want to do this through highly qualified and skilled instructors in a professional, progressive and attentive environment. As such the role of the Urban Xtreme Adventures Instructor is to provide professional instruction, to drive return visits of our customers, to participate and engage proactively as an Urban Xtreme Adventures team member, and to provide our customers an incredible skiing and snowboarding experience.

If you have a instructor qualification or a real passion for teaching & coaching, we want to hear from you.

We can accept CSIA, BASI, NZSIA, PSIA or APSI qualifications.

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Urban Extreme 4/370 Nudgee Rd, Hendra QLD 4011, Australia

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