Join Our Team

Ninja Coach – Casual Role

About us

Looking for a change? Want something new?

We are on the hunt for some fun energetic and enthusiastic people to join our team in inspiring the future generation of Ninja Warriors both Kids and adult classes. We are ideally looking for someone trained in fitness and Ninja Warrior skills however with the right candidate who already has a strong fitness background or Cert 3 in fitness we are happy to skill you in Ninja Warrior style training.

The right candidate will be

• Passionate about fitness and inspiring others
• Love exploring non traditional fitness
• Willing to learn new skills
• Loves collaborating and working as a team

Qualifications

Cert 3&4 in Fitness
&/or
a strong fitness background in circus, acrobatics Gymnastic, Ninja , Parkour or climbing.

Required evenings and Saturdays

Apply Now

Café All Rounder

About us

Australia’s biggest Adventure Sports Park is seeking a Café All Rounder to join our team in Hendra, Brisbane.

We are a community owned, and family operated adventure sports and active entertainment company. Our fast-growing and always expanding business can provide a unique working environment like no other.

We are passionate about our customers’ experience and our goal is to inspire people to find the fun in fitness through adventure sports. We’re a fast-paced company that demands nothing but the best, where no two days are the same. We believe that culture is our best competitive defence and finding great people that we’d love to work with and socialise with is key.

We are seeking a vibrant and energetic person who is excited to help our community.

This is a weekend role with occasional weekdays!!

What you will be doing

• Preparing/serving of coffee, food and drinks including taking orders.
• Operating a point-of-sale terminal and EFTPOS machine plus cash handling.
• Café cleaning duties including cleaning coffee machines and equipment.
• Refilling drink fridges and snacks.
• Maintaining service area to food safety standards.
• Clearing tables, washing dishes, packing away orders & supplies
• Restocking party areas
• Support of the café team with a “can do” attitude.
• Weekend work required!

What we would love to see in you

• You are a executor; you know how to get things done.
• You have a passion for providing fuel to the activities we offer. Not being afraid to engage with guests about park activities whilst they wait.
• You are enthusiastic, friendly, and genuine!
• You are confident, and organisation is important to you.
• You love to create meaningful moments for people. Whatever a customer needs, whatever a customer is looking for, you help them find it while using your initiative and positive attitude.
• You have the flexibility to work afternoons, nights & weekends.
• You have qualifications and equivalent experience in the Hospitality space.
• You have the ability to multitask, upsell & ensure procedures are followed in all areas of your work.
• You hold a current a Working with Children’s Check or are willing to apply.

What we offer you

• Training with wonderful mentors – Juniors are encouraged to apply!
• Urban Xtreme is the ultimate package. Challenging Mission, exceptional values-based team, inspiring Culture, opportunity to Impact, performance Rewards, and exciting Future.
• A collaborative, creative and inspiring culture, and work environment.
• A highly motivated and talented team who are friendly, committed, and inspiring.
• Make a positive and sustainable impact on people’s lives every day.
• Our culture fosters imagination and excellence. You will be encouraged to contribute and trial ideas, plus take on more responsibilities and challenges, independent of your age or experience.
• Exciting team social events.
• Access to exceptional mentors and professional development.
• Corporate discounts and access to adventure sports at the park & discount to F45 gym on site.
• A young, driven, and successful tribe.
• Onsite parking.
• Great time to join – a pipeline of major projects and events and exciting work ahead. Plus stability in your role!
• Remuneration based on the Amusement, Events & Recreation Award 2020, and experience level.

How to Apply

If you possess the above skills and experience and are looking to join a driven team who are absolutely committed to success, please apply today!

Please take the time to write a cover letter that tells us about YOU. Specifically, we want to know why you think you’d be the perfect fit for this role.

Adventure Crew

About us

Australia’s biggest Adventure Sports Park is always looking for more dedicated local team members to join the tribe in Hendra, Brisbane.

We are a community owned, and family operated adventure sports and active entertainment company. Our fast-growing and always expanding business can provide a unique working environment like no other.

We are passionate about our customers’ experience and our goal is to inspire people to find the fun in fitness through adventure sports. We’re a fast-paced company that demands nothing but the best, where no two days are the same. We believe that culture is our best competitive defence and finding great people that we’d love to work with and socialise with is key.

We are seeking a vibrant and energetic person who is excited to help our community.

This is a weekend role with occasional weekdays!!

With roles available in Xtreme Ninja, Climb, Ski or Snowboard Instructor. Laser Tag, Trampolines, Customer Service & Reception, there’s bound to be a role that suits you.

We are taking applications now for our next round of interviews. Group Interviews are the month before School Holidays.

Apply Now

About us

Urban Xtreme Brisbane’s No.1 Adventure Sports Park is seeking an experienced Marketing Manager to join our team in Hendra, Brisbane.

We are a community owned, and family operated adventure sports and active entertainment company. Our fast-growing and always-expanding business can provide a unique working environment like no other.

We are passionate about our customers’ experience and our goal is to inspire people to find the fun in fitness through adventure sports. We are a fast-paced company that demands nothing but the best, where no two days are the same. We believe that our culture is our best advantage, and finding great people that we would love to work with and socialise with is key.

We are seeking a digital marketing ninja who is excited to continue developing and executing our marketing strategy. The ideal candidate will be passionate about the digital marketing world and can manage the whole marketing ecosystem; from end-to-end strategy creation and partner and media management to reporting.

This person will work closely with the operation, marketing agency, design, sales, and customer service team to execute key marketing strategies for Urban Xtreme.

If you have been looking for a role that excites you, challenges you to be better and supports your growth… then Urban Xtreme could be right for you!

What success looks like

• Increase brand awareness through marketing strategies
• Improve campaign success through ROI, reach and engagement
• Boost subscribers and followers

What you will be doing

• Develop and drive brand awareness across the various digital platforms creating informative digital content.
• Produce and maintain regular social media content, using photography and videography for online channels.
• Use of content scheduling and project management software to remain organised.
• Design and implement general social media growth and marketing strategies.
• Utilise analytics and insights to monitor and report on initiatives, suggesting data driven improvements.
• Collate and provide the business with campaign performance reports and insights to monitor and report on initiatives to increase efficiencies, productivity, conversion, and engagement.
• Create, coordinate, and manage email marketing campaigns (EDM) to grow our email database.
• Work in collaboration with marketing consultants to execute Google AdWords and SEO campaigns.
• Maintain and manage website (WordPress)
• Conduct and collate findings from industry-relevant market research.
• Develop marketing, technology, automation and analytics strategies, frameworks, and roadmaps.
• Monitor content trends and channels relevant to our brand.
• Continuously strive to improve lead generation and member acquisition.
• Reply to comments, direct messages etc across all platforms.
• Build, create, and manage a content calendar that attracts our target audience. For example, writing targeted blog posts, creating social media posts, and designing marketing PDFs/ monthly EDMs.
• You will be involved in all aspects of social media, paid search, content, and report on the results of your campaigns.
• Work effectively in teams, coordinate projects, and seek improvements.
• Build and managing digital marketing campaigns, including advertising and sales funnels, ensuring all information and data captured is done with the highest possible accuracy and integrity.
• Provide market research, forecasts, competitive analyses, campaign results, and consumer trends

What we would love to see in you

• You are a digital magician with a sixth sense for performance. You track, analyse, and report on content metrics and know to refine execution as needed.
• You are a creative executor; you know how to get things done.
• You have relevant tertiary qualifications with proven experience (2-3 years) in Digital Marketing.
• You not only know all the acronyms, buzz words and marketing jargon but are also super sharp with SEO, SEM, CRM, EDM, SMS, GA, FB, IG and CMS.
• You have an understanding of Google Analytics and experience in managing digital social media and online platforms.
• You are proficient in working with Adobe Indesign and/or Illustrator and Photoshop. You know how to come up with conceptual designs and see the campaign materials through to perfect production.
• You are a natural storyteller who seeks to develop relevant and engaging content across different digital platforms and know how to engage with our different audience segments and how best to target them.
• You are a strong communicator and love building relationships with the confidence to chase sales opportunities and build a client base if required.
• You are proficient with MS Suite programs and can produce and deliver quality marketing/sales presentations and materials.
• You have a genuine interest and passion for the digital marketing industry.
• You have a positive attitude and are a keen problem solver. You have meticulous attention to detail.
• You are a fast mover who also knows how to press pause and make sure all the little details have been covered.
• You are a passionate person with an interest to learn. You might not be across the active entertainment and sporting side of our business but can quickly come up to speed with how to help deliver compelling messages.
• Ability to work a non-traditional schedule including some weekends and evenings to cover events and functions.

What we offer you

• Urban Xtreme is the ultimate package. Challenging Mission, exceptional values-based team, inspiring Culture, opportunity to Impact, performance Rewards, and exciting Future.
• A collaborative, creative and inspiring culture, and work environment.
• A highly motivated and talented team who are friendly, committed, and inspiring.
• Make a positive and sustainable impact on people’s lives every day.
• Our culture fosters imagination and excellence. You will be encouraged to contribute, and trial ideas, plus take on more responsibilities and challenges, independent of your age or experience.
• Exciting team social events.
• Access to exceptional mentors and professional development.
• Skill development opportunities – this role will allow you to develop skills across the marketing spectrum in B2B and B2C.
• Corporate discounts and access to adventure sports at the park & discount to F45 gym on site.
• A young, driven, and successful tribe.
• Great time to join – a pipeline of major projects and events and exciting work ahead.
• Remuneration based on the Amusement, Events & Recreation Award 2020, and experience level.

How to Apply

If you possess the above skills and experience and are looking to join a driven team that is absolutely committed to success, please apply today!

Please take the time to write a cover letter that tells us about YOU. Specifically, we want to know why you think you’d be the perfect fit for this role.

Best of luck!

Apply Now

About Urban Xtreme

Urban Xtreme Brisbane’s No.1 Adventure Sports Park is seeking an experienced Team Leader to join our team in Hendra, Brisbane. We are a community owned, and family operated adventure sports and active entertainment company. Our fast-growing and always-expanding business can provide a unique working environment like no other.

We are passionate about our customers’ experience and our goal is to inspire people to find the fun in fitness through adventure sports. We are a fast-paced company that demands nothing but the best, where no two days are the same. We believe that our culture is our best advantage, and finding great people that we would love to work with and socialise with is key.

A Team Leader is responsible for overseeing the shift operations of the Adventure Park and Reception. A Team Leader’s priorities will focus around Safety, Organisation & Service, Crew Comradery & Care, Presentation and General tasks. We are passionate about our customers experience and are seeking a hands-on Team Leader to help our customers find the fun in fitness through adventure and lead our cohesive customer and values focused team. Urban Xtreme Adventures primary objective is to provide an exceptional experience for their customers in adventure sports.

This person will work closely with the operation, activities crew, and customer service team to execute key shift running for Urban Xtreme. If you have been looking for a role that excites you, challenges you to be better and supports your growth… then Urban Xtreme could be right for you!

What you will be doing

• You will always be working to provide a personal touch to create a unique experience for customers. You will deliver this connection at each touchpoint from responding to queries about bookings or products, through to financial transactions and administration duties.
• You will be willing to jump in and perform a variety of operational duties from cleaning to working in the café.
• You will oversee and provide strong leadership and guidance to our floor crew and guest services crew by encouraging, disciplining, and training, referencing our procedures, policies, and values. You will also work well within the supervisor team to ensure goals are met.
• Ensure compliance with WHS and all key authorities including safety, fire, and activity regulations.
• Assist in reporting to the Managers regarding crew management, policies, targets, budgets, and key operational goals for the Centre.
• Display a high level of problem solving and critical thinking skills. Facilitate the flow of information to customers and crew on the centre’s activities, products and pricing while demonstrating a high level of knowledge.  Have a comprehensive understanding of all software and booking systems according to company policies and procedures. Apply a high level of quality control and customer service. Attend to customers in the Cafe, including barista. Carry out any approved sales initiatives.
• Carry out administrative duties as requested. Ensure policies and procedures are relevant and accessible. Provide a comprehensive daily Trello handover
• Approve timesheets at the completion of shifts.
• Seek opportunities to assist, support and communicate other Urban Xtreme Adventures team members and fellow supervisors. Attend meetings and contribute to the constant improvement of processes and methodologies. Treat all team members with respect and promote the core values.
• Comply with all Safety requirements connected to the operation of the Centre. Provide first aid as required. Train crew on WHS policies and procedures and ensure compliance of team members.
• Comply with all Urban Xtreme Adventures Policies & Procedures and Code of Conduct (Employee Handbook) Complete the necessary discussion forms with direct reports Perform miscellaneous duties associated with any of the centre’s activities or administration.
• Oversee the mechanics of the shift operations, manage communication between reception and the activity floor and attend to emergency situations. Assist in the development of staff rosters for the park in line with company budget. Source replacement staff in last minute absences. Create a floor staffing plan and allocate staff activities and break times. Provide on-the-job training to crew and identify areas where crew may need additional support. Delegate crew workload during quiet times. Oversee Customer Groups to ensure capacity requirements are met. Supervise and complete audits and park maintenance logs if applicable. Act as the “go to” person for incidents, emergencies, and unforeseeable events. responsible for inventory resource and managing customer complaints. oversee staff performance and adherence to systems and policies (recognition & disciplinary actions). Filling a Floor Staff role when required displaying a broad knowledge of park activities in line with operational procedures and safety protocols.
• Identify missing stock items and place orders with the direction of management within the budget. Maintain ordering forms Complete Purchase request forms for management approval Provide quotes to management on new items needed for purchase.
• Can perform and report on Stocktake monthly
• Display a high level of problem solving and critical thinking skills.
• Facilitate the flow of information to customers and crew on the centre’s activities, products and pricing while demonstrating a high level of knowledge.
• Have a comprehensive understanding of all software and booking systems according to company policies and procedures.
• Apply a high level of quality control and customer service.
• Attend to customers in the Cafe, including barista.
• Carry out any approved sales initiatives.

What we would love to see in you

• Year 12 Certificate minimum
• MS Suite -Computer skills
• First Aid & CPR Certificate
• Valid Blue Card (Working with Childrens Check Paid)
• You will be a proactive and flexible individual who is committed to the development of adventure sports and passionate about providing exceptional customer experiences and leadership of a young and diverse team.
• You are warm, friendly, and genuine with 5+ years of relevant customer service experience.
• You have experience in people supervision in a similar role with a defined leadership style, your crew admire your positive attitude and demeanour when handling complicated situations.
• You love to create meaningful moments for people. Whatever a customer needs, whatever a customer is looking for, you help them find it while using your initiative and optimistic attitude.
• You have phenomenal attention to detail and know exactly what needs to be done and who needs it. You know that the Xtreme code is 470 even if you do not know why just yet.
• You get a kick out of creating unexpected experiences which make people go wow!
• You have an uncanny ability to work in a fast-paced busy environment with great multi-tasking skills and communication skills.
• You have the flexibility to work a non-traditional schedule (weekend work required).
• Strong verbal communication & interpersonal skills
• Personal organisation & time management
• Punctuality & reliability
• Ability to handle pressure
• Awareness & Attentiveness to Customer needs
• Naturally motivating & encouraging
• Positive attitude and Self awareness
• Strong team player who is willing to work across functions
• Able to work on a shift basis, undertaking early, late, weekend and public holiday duties
• Willing to learn and grow with Urban Xtreme.

What we offer you

• Urban Xtreme is the ultimate package. Challenging Mission, exceptional values-based team, inspiring Culture, opportunity to Impact, performance Rewards, and exciting Future.
• A collaborative, creative and inspiring culture, and work environment.
• A highly motivated and talented team who are friendly, committed, and inspiring.
• Make a positive and sustainable impact on people’s lives every day.
• Our culture fosters imagination and excellence. You will be encouraged to contribute, and trial ideas, plus take on more responsibilities and challenges, independent of your age or experience.
• Exciting team social events.
• Access to exceptional mentors and professional development.
• Skill development opportunities – this role will allow you to develop skills
• Corporate discounts and access to adventure sports at the park & discount to F45 gym on site.
• A young, driven, and successful tribe.
• Great time to join – a pipeline of major projects and events and exciting work ahead.
• Remuneration based on the Amusement, Events & Recreation Award 2020, and experience level.

How to Apply

If you possess the above skills and experience and are looking to join a driven team that is absolutely committed to success, please apply today!

Please take the time to write a cover letter that tells us about YOU. Specifically, we want to know why you think you’d be the perfect fit for this role. Apply via the Apply Now button or email to [email protected]

Best of luck from the Human Recourse team at Urban Xtreme!

Apply Now

4/307 Nudgee Road, Hendra Brisbane QLD 4011

About

Urban Xtreme Adventures primary objective is to provide an exceptional experience for their customers in adventure sports. A Supervisor is responsible for overseeing the shift operations of the Café. A Cafe Manager’s priorities will focus on Safety, Compliance, Organisation & Service, Crew Comradery & Care, Presentation and General café tasks.

Key Accountabilities: (Key activities/Groups of tasks)

Sales & Customer Service:

• Display a high level of problem solving and critical thinking skills.
• Facilitate the flow of information to customers and crew on the centre’s activities, products and pricing while demonstrating a high level of knowledge.
• Have a comprehensive understanding of all software and booking systems according to company policies and procedures.
• Apply a high level of quality control and customer service.
• Attend to customers in the Café with knowledge off all food and beverage offerings.
• Carry out any approved sales initiatives.

Administration:

• Carry out administrative duties as required.
• Ensure policies and procedures are relevant and accessible.
• Provide a comprehensive trello handover as requested.
• Read, acknowledge and action Café Communication Book comments.
• Approve timesheets at the completion of shifts.
• Oversee cash handling and related security processes, operate a cash register, collect monies and balance funds at the end of the day.

Food and Beverage Operations:

• Assist and continue the development of menu items as well as the preparation, plating, ordering and distribution of meals and beverages.
• Coordinate the daily operation of the café and oversee the preparation of food and counter services
• Undertake general kitchen duties including but not limited to operation café machines, deep fryers, coffee machines, fridges and freezers/
• General cleaning as directed, ensuring tasks are performed in accordance with approved procedures.
• Provide effective supervision and appropriate training and assistance to cafe and catering employees in the performance of their roles. Organise employee breaks
• Direct employees to clear tables, sweep, mop & empty bins if required.

WHS and OH&S:

• Comply with all Safety requirements connected to the operation of the Centre.
• Provide first aid as required.
• Train crew on WHS policies and procedures and ensure compliance of team members.
• Maintain a clean and hygienic workplace in accordance with the Food Safety Management System and other approved procedures and hospital policies. Work safely within the organisations recognised OH&S guidelines.
• Ensure that all aspects of the Food Safety Management System are adhered to at all times and codes of practice are implemented within their respective areas of operation.
• Manage the regular maintenance of fridges, freezers and appliance to ensure they are in safe working order

General responsibilities:

• Comply with all Urban Xtreme Adventures Policies & Procedures and Code of Conduct (Employee Handbook).
• Perform miscellaneous duties associated with any of the centre’s activities or administration.

Supervisor responsibilitiess:

• See Supervisor PD attached.

Purchasing and ordering:

• Identify missing stock items and place orders with the direction of management within the budget.
• Maintain ordering forms
• Provide quotes to management on new items needed for purchase.
• Identify stock requirements and place orders with appropriate vendors on a regular basis.
• Maintain accurate and appropriate records for the cafe and associated catering operations including filing of ordering, receipt and associated documentation.
• Maintain information on café and ordering software's to ensure COGS reporting is accurate.
• Liaise with suppliers to maximise earning potential for the cafe.

Stocktake:

• Participate and organise regular stocktake, recording and reporting processes.
• Ensure the accuracy of the data and reporting processes.
• Train employees on the stocktake process

How to Apply

If you possess the above skills and experience and are looking to join a driven team that is absolutely committed to success, please apply today!

Please take the time to write a cover letter that tells us about YOU. Specifically, we want to know why you think you’d be the perfect fit for this role. Apply via the Apply Now button or email to [email protected]

Best of luck from the Human Recourse team at Urban Xtreme!

Apply Now

4/307 Nudgee Road, Hendra Brisbane QLD 4011