Join Our Team

About 

Australia’s biggest Indoor Ski, Climb, and Adventure Sports Park is seeking a passionate, experienced Guest Services – Administration Assistant to join our tribe in Hendra, Brisbane.

We are a community owned, and family operated adventure sports and active entertainment company. Our fast-growing and always expanding business can provide a unique working environment like no other.

We are passionate about our customers’ experience and our goal is to inspire people to find the fun in fitness through adventure sports. We’re a fast-paced company that demands nothing but the best, where no two days are the same. We believe that culture is our best competitive defence and finding great people that we’d love to work with and socialise with is key.

We are seeking a vibrant and energetic person who is excited to help our grow our community owned business.

What you will be doing

• You will always be working to provide a personal touch to create a unique experience for customers.
• You will deliver this connection at each touchpoint from responding to queries about bookings or products, through to financial transactions and administration duties.
• Respond to all customer enquiries ensuring all prospective and existing customers are contacted by phone or email.
• Assist our customers with a keen product and booking knowledge, always looking to deliver a personal touch.
• Evaluate new opportunities to help our customers experience.
• Help our members with bookings and enquiries.
• Collect and collate data for bookings and other metrics.
• Generate accurate quotes for corporate groups, community groups and events.
• Assisting our administration team, marketing coordinator and senior management with various sales and administration tasks.
• Use CRM software to track lead progress.
• Gather feedback from customers or prospects and share with internal teams.
• Ensure compliance with WHS and all key authorities including safety, fire, and activity regulations.

What we would love to see in you

• You have exceptional interpersonal skills.
• You have excellent verbal and written communication and customers service skills.
• You have a positive and energetic personality and a passion for people and will help to create a strong team culture and fun work environment.
• You are confident using Microsoft office and may even have experience with other booking and POS software.
• You are a creative executor; you know how to get things done.
• You have a passion for sports, recreation, and entertainment.
• You are confident, and organisation is important to you.
• You love to create meaningful moments for people. Whatever a customer needs, whatever a customer is looking for, you help them find it while using your initiative and positive attitude.
• You have the flexibility to work a non-traditional schedule including weekends.
• You have phenomenal attention to detail and know exactly what needs to be done and who needs it.
• You have qualifications and equivalent experience administration, or similar.
• You have the uncanny ability to multitask and meet deadlines.
• You hold a current a Working with Children’s Check or are willing to apply.

What we offer you

• Training with wonderful mentors.
• Urban Xtreme is the ultimate package. Challenging Mission, exceptional values-based team, inspiring Culture, opportunity to Impact, performance Rewards, and exciting Future.
• A collaborative, creative and inspiring culture, and work environment.
• A highly motivated and talented team who are friendly, committed, and inspiring.
• Make a positive and sustainable impact on people’s lives every day.
• Our culture fosters imagination and excellence. You will be encouraged to contribute and trial ideas, plus take on more responsibilities and challenges, independent of your age or experience.
• Earn bonuses.
• Exciting team social events.
• Access to exceptional mentors and professional development.
• Corporate discounts and access to adventure sports at the park & discount to F45 gym on site.
• A young, driven, and successful tribe.
• Located in Hendra.
• Onsite parking.
• Great time to join – a pipeline of major projects and events and exciting work ahead. Plus stability in your role!
• Xtreme Uniforms.
• Remuneration based on the Amusement, Events & Recreation Award 2020, and experience level.

How to Apply

If you possess the above skills and experience and are looking to join a driven team who are absolutely committed to success, please apply today!

Please take the time to write a cover letter that tells us about YOU. Specifically, we want to know why you think you’d be the perfect fit for this role.

Apply Now

Best of luck!

About us

Urban Xtreme Brisbane’s No.1 Adventure Sports Park is seeking an experienced Marketing Manager to join our team in Hendra, Brisbane.

We are a community owned, and family operated adventure sports and active entertainment company. Our fast-growing and always-expanding business can provide a unique working environment like no other.

We are passionate about our customers’ experience and our goal is to inspire people to find the fun in fitness through adventure sports. We are a fast-paced company that demands nothing but the best, where no two days are the same. We believe that our culture is our best advantage, and finding great people that we would love to work with and socialise with is key.

We are seeking a digital marketing ninja who is excited to continue developing and executing our marketing strategy. The ideal candidate will be passionate about the digital marketing world and can manage the whole marketing ecosystem; from end-to-end strategy creation and partner and media management to reporting.

This person will work closely with the operation, marketing agency, design, sales, and customer service team to execute key marketing strategies for Urban Xtreme.

If you have been looking for a role that excites you, challenges you to be better and supports your growth… then Urban Xtreme could be right for you!

What success looks like

• Increase brand awareness through marketing strategies
• Improve campaign success through ROI, reach and engagement
• Boost subscribers and followers

What you will be doing

• Develop and drive brand awareness across the various digital platforms creating informative digital content.
• Produce and maintain regular social media content, using photography and videography for online channels.
• Use of content scheduling and project management software to remain organised.
• Design and implement general social media growth and marketing strategies.
• Utilise analytics and insights to monitor and report on initiatives, suggesting data driven improvements.
• Collate and provide the business with campaign performance reports and insights to monitor and report on initiatives to increase efficiencies, productivity, conversion, and engagement.
• Create, coordinate, and manage email marketing campaigns (EDM) to grow our email database.
• Work in collaboration with marketing consultants to execute Google AdWords and SEO campaigns.
• Maintain and manage website (WordPress)
• Conduct and collate findings from industry-relevant market research.
• Develop marketing, technology, automation and analytics strategies, frameworks, and roadmaps.
• Monitor content trends and channels relevant to our brand.
• Continuously strive to improve lead generation and member acquisition.
• Reply to comments, direct messages etc across all platforms.
• Build, create, and manage a content calendar that attracts our target audience. For example, writing targeted blog posts, creating social media posts, and designing marketing PDFs/ monthly EDMs.
• You will be involved in all aspects of social media, paid search, content, and report on the results of your campaigns.
• Work effectively in teams, coordinate projects, and seek improvements.
• Build and managing digital marketing campaigns, including advertising and sales funnels, ensuring all information and data captured is done with the highest possible accuracy and integrity.
• Provide market research, forecasts, competitive analyses, campaign results, and consumer trends

What we would love to see in you

• You are a digital magician with a sixth sense for performance. You track, analyse, and report on content metrics and know to refine execution as needed.
• You are a creative executor; you know how to get things done.
• You have relevant tertiary qualifications with proven experience (2-3 years) in Digital Marketing.
• You not only know all the acronyms, buzz words and marketing jargon but are also super sharp with SEO, SEM, CRM, EDM, SMS, GA, FB, IG and CMS.
• You have an understanding of Google Analytics and experience in managing digital social media and online platforms.
• You are proficient in working with Adobe Indesign and/or Illustrator and Photoshop. You know how to come up with conceptual designs and see the campaign materials through to perfect production.
• You are a natural storyteller who seeks to develop relevant and engaging content across different digital platforms and know how to engage with our different audience segments and how best to target them.
• You are a strong communicator and love building relationships with the confidence to chase sales opportunities and build a client base if required.
• You are proficient with MS Suite programs and can produce and deliver quality marketing/sales presentations and materials.
• You have a genuine interest and passion for the digital marketing industry.
• You have a positive attitude and are a keen problem solver. You have meticulous attention to detail.
• You are a fast mover who also knows how to press pause and make sure all the little details have been covered.
• You are a passionate person with an interest to learn. You might not be across the active entertainment and sporting side of our business but can quickly come up to speed with how to help deliver compelling messages.
• Ability to work a non-traditional schedule including some weekends and evenings to cover events and functions.

What we offer you

• Urban Xtreme is the ultimate package. Challenging Mission, exceptional values-based team, inspiring Culture, opportunity to Impact, performance Rewards, and exciting Future.
• A collaborative, creative and inspiring culture, and work environment.
• A highly motivated and talented team who are friendly, committed, and inspiring.
• Make a positive and sustainable impact on people’s lives every day.
• Our culture fosters imagination and excellence. You will be encouraged to contribute, and trial ideas, plus take on more responsibilities and challenges, independent of your age or experience.
• Exciting team social events.
• Access to exceptional mentors and professional development.
• Skill development opportunities – this role will allow you to develop skills across the marketing spectrum in B2B and B2C.
• Corporate discounts and access to adventure sports at the park & discount to F45 gym on site.
• A young, driven, and successful tribe.
• Great time to join – a pipeline of major projects and events and exciting work ahead.
• Remuneration based on the Amusement, Events & Recreation Award 2020, and experience level.

How to Apply

If you possess the above skills and experience and are looking to join a driven team that is absolutely committed to success, please apply today!

Please take the time to write a cover letter that tells us about YOU. Specifically, we want to know why you think you’d be the perfect fit for this role.

Best of luck!

Apply Now

Ninja Coach – Casual Role

About us

Looking for a change? Want something new?

We are on the hunt for some fun energetic and enthusiastic people to join our team in inspiring the future generation of Ninja Warriors both Kids and adult classes. We are ideally looking for someone trained in fitness and Ninja Warrior skills however with the right candidate who already has a strong fitness background or Cert 3 in fitness we are happy to skill you in Ninja Warrior style training.

The right candidate will be

• Passionate about fitness and inspiring others
• Love exploring non traditional fitness
• Willing to learn new skills
• Loves collaborating and working as a team

Qualifications

Cert 3&4 in Fitness
&/or
a strong fitness background in circus, acrobatics Gymnastic, Ninja , Parkour or climbing.

Required evenings and Saturdays

Apply Now

Café All Rounder

About us

Australia’s biggest Adventure Sports Park is seeking a Café All Rounder to join our team in Hendra, Brisbane.

We are a community owned, and family operated adventure sports and active entertainment company. Our fast-growing and always expanding business can provide a unique working environment like no other.

We are passionate about our customers’ experience and our goal is to inspire people to find the fun in fitness through adventure sports. We’re a fast-paced company that demands nothing but the best, where no two days are the same. We believe that culture is our best competitive defence and finding great people that we’d love to work with and socialise with is key.

We are seeking a vibrant and energetic person who is excited to help our community.

This is a weekend role with occasional weekdays!!

What you will be doing

• Preparing/serving of coffee, food and drinks including taking orders.
• Operating a point-of-sale terminal and EFTPOS machine plus cash handling.
• Café cleaning duties including cleaning coffee machines and equipment.
• Refilling drink fridges and snacks.
• Maintaining service area to food safety standards.
• Clearing tables, washing dishes, packing away orders & supplies
• Restocking party areas
• Support of the café team with a “can do” attitude.
• Weekend work required!

What we would love to see in you

• You are a executor; you know how to get things done.
• You have a passion for providing fuel to the activities we offer. Not being afraid to engage with guests about park activities whilst they wait.
• You are enthusiastic, friendly, and genuine!
• You are confident, and organisation is important to you.
• You love to create meaningful moments for people. Whatever a customer needs, whatever a customer is looking for, you help them find it while using your initiative and positive attitude.
• You have the flexibility to work afternoons, nights & weekends.
• You have qualifications and equivalent experience in the Hospitality space.
• You have the ability to multitask, upsell & ensure procedures are followed in all areas of your work.
• You hold a current a Working with Children’s Check or are willing to apply.

What we offer you

• Training with wonderful mentors – Juniors are encouraged to apply!
• Urban Xtreme is the ultimate package. Challenging Mission, exceptional values-based team, inspiring Culture, opportunity to Impact, performance Rewards, and exciting Future.
• A collaborative, creative and inspiring culture, and work environment.
• A highly motivated and talented team who are friendly, committed, and inspiring.
• Make a positive and sustainable impact on people’s lives every day.
• Our culture fosters imagination and excellence. You will be encouraged to contribute and trial ideas, plus take on more responsibilities and challenges, independent of your age or experience.
• Exciting team social events.
• Access to exceptional mentors and professional development.
• Corporate discounts and access to adventure sports at the park & discount to F45 gym on site.
• A young, driven, and successful tribe.
• Onsite parking.
• Great time to join – a pipeline of major projects and events and exciting work ahead. Plus stability in your role!
• Remuneration based on the Amusement, Events & Recreation Award 2020, and experience level.

How to Apply

If you possess the above skills and experience and are looking to join a driven team who are absolutely committed to success, please apply today!

Please take the time to write a cover letter that tells us about YOU. Specifically, we want to know why you think you’d be the perfect fit for this role.

About Urban Xtreme

Urban Xtreme Brisbane’s No.1 Adventure Sports Park is seeking an experienced Supervisor to join our team in Hendra, Brisbane. We are a community owned, and family operated adventure sports and active entertainment company. Our fast-growing and always-expanding business can provide a unique working environment like no other.

We are passionate about our customers’ experience and our goal is to inspire people to find the fun in fitness through adventure sports. We are a fast-paced company that demands nothing but the best, where no two days are the same. We believe that our culture is our best advantage, and finding great people that we would love to work with and socialise with is key.

A Supervisor is responsible for overseeing the shift operations of the Adventure Park and Reception. A Supervisor’s priorities will focus around Safety, Organisation & Service, Crew Comradery & Care, Presentation and General tasks. We are passionate about our customers experience and are seeking a hands-on Supervisor to help our customers find the fun in fitness through adventure and lead our cohesive customer and values focused team. Urban Xtreme Adventures primary objective is to provide an exceptional experience for their customers in adventure sports.

This person will work closely with the operation, activities crew, and customer service team to execute key shift running for Urban Xtreme. If you have been looking for a role that excites you, challenges you to be better and supports your growth… then Urban Xtreme could be right for you!

What you will be doing

• You will always be working to provide a personal touch to create a unique experience for customers. You will deliver this connection at each touchpoint from responding to queries about bookings or products, through to financial transactions and administration duties.
• You will be willing to jump in and perform a variety of operational duties from cleaning to working in the café.
• You will oversee and provide strong leadership and guidance to our floor crew and guest services crew by encouraging, disciplining, and training, referencing our procedures, policies, and values. You will also work well within the supervisor team to ensure goals are met.
• Ensure compliance with WHS and all key authorities including safety, fire, and activity regulations.
• Assist in reporting to the Managers regarding crew management, policies, targets, budgets, and key operational goals for the Centre.
• Display a high level of problem solving and critical thinking skills. Facilitate the flow of information to customers and crew on the centre’s activities, products and pricing while demonstrating a high level of knowledge.  Have a comprehensive understanding of all software and booking systems according to company policies and procedures. Apply a high level of quality control and customer service. Attend to customers in the Cafe, including barista. Carry out any approved sales initiatives.
• Carry out administrative duties as requested. Ensure policies and procedures are relevant and accessible. Provide a comprehensive daily Trello handover
• Approve timesheets at the completion of shifts.
• Seek opportunities to assist, support and communicate other Urban Xtreme Adventures team members and fellow supervisors. Attend meetings and contribute to the constant improvement of processes and methodologies. Treat all team members with respect and promote the core values.
• Comply with all Safety requirements connected to the operation of the Centre. Provide first aid as required. Train crew on WHS policies and procedures and ensure compliance of team members.
• Comply with all Urban Xtreme Adventures Policies & Procedures and Code of Conduct (Employee Handbook) Complete the necessary discussion forms with direct reports Perform miscellaneous duties associated with any of the centre’s activities or administration.
• Oversee the mechanics of the shift operations, manage communication between reception and the activity floor and attend to emergency situations. Assist in the development of staff rosters for the park in line with company budget. Source replacement staff in last minute absences. Create a floor staffing plan and allocate staff activities and break times. Provide on-the-job training to crew and identify areas where crew may need additional support. Delegate crew workload during quiet times. Oversee Customer Groups to ensure capacity requirements are met. Supervise and complete audits and park maintenance logs if applicable. Act as the “go to” person for incidents, emergencies, and unforeseeable events. responsible for inventory resource and managing customer complaints. oversee staff performance and adherence to systems and policies (recognition & disciplinary actions). Filling a Floor Staff role when required displaying a broad knowledge of park activities in line with operational procedures and safety protocols.
• Identify missing stock items and place orders with the direction of management within the budget. Maintain ordering forms Complete Purchase request forms for management approval Provide quotes to management on new items needed for purchase.
• Can perform and report on Stocktake monthly
• Display a high level of problem solving and critical thinking skills.
• Facilitate the flow of information to customers and crew on the centre’s activities, products and pricing while demonstrating a high level of knowledge.
• Have a comprehensive understanding of all software and booking systems according to company policies and procedures.
• Apply a high level of quality control and customer service.
• Attend to customers in the Cafe, including barista.
• Carry out any approved sales initiatives.

What we would love to see in you

• Year 12 Certificate minimum
• MS Suite -Computer skills
• First Aid & CPR Certificate
• Valid Blue Card (Working with Childrens Check Paid)
• You will be a proactive and flexible individual who is committed to the development of adventure sports and passionate about providing exceptional customer experiences and leadership of a young and diverse team.
• You are warm, friendly, and genuine with 5+ years of relevant customer service experience.
• You have experience in people supervision in a similar role with a defined leadership style, your crew admire your positive attitude and demeanour when handling complicated situations.
• You love to create meaningful moments for people. Whatever a customer needs, whatever a customer is looking for, you help them find it while using your initiative and optimistic attitude.
• You have phenomenal attention to detail and know exactly what needs to be done and who needs it. You know that the Xtreme code is 470 even if you do not know why just yet.
• You get a kick out of creating unexpected experiences which make people go wow!
• You have an uncanny ability to work in a fast-paced busy environment with great multi-tasking skills and communication skills.
• You have the flexibility to work a non-traditional schedule (weekend work required).
• Strong verbal communication & interpersonal skills
• Personal organisation & time management
• Punctuality & reliability
• Ability to handle pressure
• Awareness & Attentiveness to Customer needs
• Naturally motivating & encouraging
• Positive attitude and Self awareness
• Strong team player who is willing to work across functions
• Able to work on a shift basis, undertaking early, late, weekend and public holiday duties
• Willing to learn and grow with Urban Xtreme.

What we offer you

• Urban Xtreme is the ultimate package. Challenging Mission, exceptional values-based team, inspiring Culture, opportunity to Impact, performance Rewards, and exciting Future.
• A collaborative, creative and inspiring culture, and work environment.
• A highly motivated and talented team who are friendly, committed, and inspiring.
• Make a positive and sustainable impact on people’s lives every day.
• Our culture fosters imagination and excellence. You will be encouraged to contribute, and trial ideas, plus take on more responsibilities and challenges, independent of your age or experience.
• Exciting team social events.
• Access to exceptional mentors and professional development.
• Skill development opportunities – this role will allow you to develop skills
• Corporate discounts and access to adventure sports at the park & discount to F45 gym on site.
• A young, driven, and successful tribe.
• Great time to join – a pipeline of major projects and events and exciting work ahead.
• Remuneration based on the Amusement, Events & Recreation Award 2020, and experience level.

How to Apply

If you possess the above skills and experience and are looking to join a driven team that is absolutely committed to success, please apply today!

Please take the time to write a cover letter that tells us about YOU. Specifically, we want to know why you think you’d be the perfect fit for this role. Apply via the Apply Now button or email to [email protected]

Best of luck from the Human Recourse team at Urban Xtreme!

Apply Now

4/307 Nudgee Road, Hendra Brisbane QLD 4011

About

Australia’s biggest Indoor Ski Climb and Adventure Sports Park is seeking experienced and flexible personal trainers and class instructors to join the tribe at their innovative indoor venue in Hendra. We are a fast-growing community owned and family run business who can provide a unique working environment like no other. We are passionate about our customers experience and are seeking enthusiastic people who are excited to create, develop and manage our classes and programs.

Your Job

As a Xtreme Team Member, you will be confident to coach, support and develop our customers through specific programs relating to the different activities we offer. You will always be working to provide a personal touch to create a unique experience for customers. You will take responsibility for the programs and classes from beginning to end, delivering a fun, interactive class each and every time.

Your Profile

• You are enthusiastic, friendly and genuine with a passion for coaching
• You are confident, and safety is extremely important to you
• You enjoy teaching and developing the skills of others
• You love to create meaningful moments for people. Whatever a customer needs, whatever a customer is looking for, you help them find it while using your initiative and positive attitude
• You have the flexibility to work a non-traditional schedule including weekends
• Must have Personal Trainer qualification, or a degree in exercise science or human movement.
• Experience managing groups of children and classes of adults 
• First Aid Certificate & Blue Card (or willing to obtain)

What we offer you:

• Chance to be part of an exciting dynamic values-based team, work in a fun environment like no other!
• Specific Adventure Activity training given; we have a variety of coach positions offered
• Opportunity to learn and progress your career working with a friendly committed team
• Free entry to the adventure park and ski centre
• Exciting once a month crew nights
• Regular personal and professional development and training
• Uniforms

Apply Now

 Join Our Adventure Tribe as Rockclimbing Supervisor! 

Are you ready to take the plunge into Brisbane’s No.1 Indoor Ski, Climb, and Adventure Sports Parks? We’re on the lookout for our Rockclimbing Team Leader with a passion for climbing and leading a team in our dynamic tribe in Hendra, Brisbane. You’ll lead and overseeing our rock climbing area within Urban Xtreme.

Why Choose Us?

At the heart of our mission is a commitment to creating unforgettable experiences for our customers. We’re not just about adventure sports; we’re about inspiring people to find the fun in fitness. Join us in a fast-paced environment where every day brings new challenges and opportunities.

Your Role: Making Adventure Happen

As the Rockclimbing Supervisor, your main responsibilities will include:

Climb Area Manager

• Safety and maintenance (equipment servicing)
• Vertical rescue knowledge and certification
• Competitions and events
• Staff training

Head Climb Coach

• Instructing classes to adults and children of all ages and abilities
• Instructing high level climb technique and training programs (junior and senior climb squad)
• Training and supporting junior climb coaches

Ultimately you will oversee the rockclimbing adventure section within Urban Xtreme, ensuring compliance with workplace health and safety (WHS) regulations and all relevant authorities.

What we would love to see in you

To thrive in our tribe, we’re seeking someone with:

• Excellent customer services and strong passion in climbing and coaching – confident in your ability to coach in climbing
• Strong verbal communication skills
• Excellent interpersonal and team management skills
• Energy, enthusiasm, and a passion for cultivating a positive team culture and creating a fun work environment
• Strong time management skills and high level of experience in coaching

What’s In It for You?

Joining our tribe means enjoying:

• A collaborative, creative, and inspiring work culture.
• A highly motivated, friendly and talented team committed to success.
• Exciting team social events that add a dash of fun to your work life.
• Corporate discounts and access to adventure sports in the park, plus discounts at the on-site F45 gym.

Pay and Hours

Full-time equivalent salary is $60,000 plus super. 0.6-1 FTE considered. Work is across the week, and we can discuss flexibility requirements.

How to Apply: Your Adventure Awaits

We’re looking to fill the role ASAP, so if you’re ready to contribute your skills and experience to a tribe that’s absolutely committed to success, apply today! We’ll be shortlisting as soon as applications come in, so craft a cover letter along with your CV that tells us about YOU – why you’re the perfect fit for this role. Best of luck on your adventure with us! 

Apply Now

Join Our Adventure Tribe

Are you ready to take the plunge into Brisbane’s No.1 Indoor Ski, Climb, and Adventure Sports Parks? We’re on the lookout for a Trampolining Coach with a passion for coaching to become a valued member of our dynamic tribe in Hendra, Brisbane. You’ll train our future trampolining youths and adults towards success and relish in seeing your class participants thrive on the trampoline, grow and get more and more confident.

Why Choose Us?

At the heart of our mission is a commitment to creating unforgettable experiences for our customers. We’re not just about adventure sports; we’re about inspiring people to find the fun in fitness. Join us in a fast-paced environment where every day brings new challenges and opportunities.

Your Role: Making Adventure Happen

As a Trampolining Coach, your responsibilities will include:

• Preparing, managing and delivering trampolining classes
• Coaching class participants
• Managing classes and associated duties as a trampolining coach
• Ensuring compliance with workplace health and safety (WHS) regulations and all relevant authorities

What we would love to see in you

To thrive in our tribe, we’re seeking someone with:

• Excellent customer services and strong passion in coaching – confident in your ability to coach in trampolining
• Strong verbal communication skills
• Excellent interpersonal and self management skills
• Energy, enthusiasm, and a passion for cultivating a positive team culture and creating a fun work environment
• Strong time management skills and high level of experience in coaching

What’s In It for You?

Joining our tribe means enjoying:

• A collaborative, creative, and inspiring work culture.
• A highly motivated, friendly and talented team committed to success.
• Exciting team social events that add a dash of fun to your work life.
• Corporate discounts and access to adventure sports in the park, plus discounts at the on-site F45 gym.

Pay 

Employed under the Amusement, Events and Recreation Award [MA000080] – you’ll be a Grade 2 employee (coach) and be remunerated according to the Award – this is for a casual adult employee – $31.23 ph from 1 July 2024.

Essential Requirements

• Working with Children / Working with Vulnerable People Check

Desirable Criteria

• Relevant Coaching Accreditation
• We’re looking to fill the role ASAP, so if you’re ready to contribute your skills and experience to a tribe that’s absolutely committed to success, apply today! We’ll be shortlisting as soon as applications come in, so craft a cover letter along with your CV that tells us about YOU – why you’re the perfect fit for this role. Best of luck on your adventure with us! 

Apply Now

Join Our Adventure Tribe

Are you ready to take the plunge into Brisbane’s No.1 Indoor Ski, Climb, and Adventure Sports Parks? We’re on the lookout for a Party Team Leader with a passion for delivering excellent service to become a valued member of our dynamic tribe in Hendra, Brisbane. You’ll be responsible for leading our team of staff on Friday evenings and weekends to deliver a quality party experience to our customers, in a fast-paced and fun environment!

Why Choose Us?

At the heart of our mission is a commitment to creating unforgettable experiences for our customers. We’re not just about adventure sports; we’re about inspiring people to find the fun in fitness. Join us in a fast-paced environment where every day brings new challenges and opportunities.

Your Role: Making Every Experience Great!

As a Party Team Leader, your responsibilities will include:

• Preparing, managing and delivering dedicated birthday parties
• Training and developing staff members
• Assisting with administrative tasks and cleaning tasks related to parties
• Liaising with our customers, particularly our party parents, to ensure a smooth and enjoyable experience

What we would love to see in you

To thrive in our tribe, we’re seeking someone with:

• Excellent customer services – confident in your ability to problem solve and give relevant feedback
• Strong verbal communication skills
• Excellent interpersonal and self management skills
• Energy, enthusiasm, and a passion for cultivating a positive team culture and creating a fun work environment
• Strong time management skills and experience in leading a team of 3-12 people

What’s In It for You?

Joining our tribe means enjoying:

• A collaborative, creative, and inspiring work culture.
• A highly motivated, friendly and talented team committed to success.
• Exciting team social events that add a dash of fun to your work life.
• Corporate discounts and access to adventure sports in the park, plus discounts at the on-site F45 gym.

Essential Requirements

• Working with Children / Working with Vulnerable People Check

Desirable Criteria

• Experience in running parties/events
  Experience leading a team of 3-12 people to deliver excellent customer service

Apply Now

Australia’s biggest Adventure Sports Park is seeking a Head of Café to lead our café operations in Hendra, Brisbane.

We are a community-owned and family-operated adventure sports and active entertainment company. Our fast-growing and ever-expanding business provides a unique working environment like no other.

We are passionate about our customers’ experience, and our goal is to inspire people to find the fun in fitness through adventure sports. We’re a fast-paced company that demands nothing but the best, where no two days are the same. We believe that culture is our best competitive defence, and finding great people who are passionate, energetic, and committed to excellence is key.

About the Role:

We are looking for a highly motivated and hands-on leader to oversee our café operations. This role is perfect for someone with experience managing a small café, leading a team, maintaining stock and inventory, and contributing creative ideas to enhance the menu and overall customer experience. You will play a key role in ensuring our café provides high-quality food and beverages while maintaining efficient service.

Key Responsibilities:

• Overseeing daily café operations, ensuring smooth and efficient service.
• Managing and training a small team of café staff to deliver excellent customer experiences.
• Creating and implementing menu ideas that align with our brand and customer preferences.
• Managing stock levels, ordering supplies, and controlling wastage to maximise profitability.
• Ensuring compliance with food safety standards and maintaining cleanliness in all areas.
• Preparing and serving high-quality coffee, food, and drinks.
• Operating a point-of-sale terminal, handling cash, and reconciling sales.
• Coordinating catering for parties and events held at the park.
• Basic rostering abilities

What We’re Looking For:

• Proven experience in a café leadership or management role.
• Strong leadership skills with the ability to train, motivate, and inspire a team.
• Excellent organisational and multitasking skills, ensuring efficient operations.
• A passion for hospitality, with a focus on delivering an outstanding customer experience.
• Creativity and initiative in menu development and improving café offerings.
• Knowledge of stock control, ordering, and cost management.
• Flexibility to work weekends and occasional evenings to support peak trading times.
• A current Working with Children Check (or willingness to apply).

What We Offer You:

• A leadership role in a dynamic and fun environment.
• The opportunity to shape and grow the café’s offerings and team.
• A collaborative and supportive workplace culture.
• Corporate discounts and access to adventure sports at the park, plus an F45 gym discount onsite.
• Onsite parking.

How to Apply

If you possess the above skills and experience and are looking to join a driven team that is absolutely committed to success, please apply today!

Please take the time to write a cover letter that tells us about YOU. Specifically, we want to know why you think you’d be the perfect fit for this role. Apply via the Apply Now button or email to [email protected]

Best of luck from the Human Recourse team at Urban Xtreme!

Apply Now

4/307 Nudgee Road, Hendra Brisbane QLD 4011

Looking for a change? Want something new?

We are on the hunt for fun, energetic, and enthusiastic people to join our Snowsports team, instructing clients of all ages and abilities in skiing and snowboarding.

This role requires a minimum Level 1 Certification in either skiing or snowboarding. From there, we can work with you in-house to develop your coaching skills in both disciplines!

What We’re Looking For:

• Passion for skiing and snowboarding, with a desire to inspire others to enjoy the sport.
• Enthusiasm for exploring non-traditional fitness.
• Willingness to learn new skills and transfer on-snow techniques to our unique indoor setting.
• A collaborative team player who thrives in a fun and dynamic environment.

Qualifications & Requirements:

• Minimum Level 1 Skiing or Snowboarding certification. Please include details of your certificate(s) in your application.
• Current QLD Working with Children Check (or ability to obtain).
• Availability to work evenings and weekends.

Join us and bring the excitement of snowsports to a whole new level!

How to Apply

If you possess the above skills and experience and are looking to join a driven team that is absolutely committed to success, please apply today!

Please take the time to write a cover letter that tells us about YOU. Specifically, we want to know why you think you’d be the perfect fit for this role. Apply via the Apply Now button or email to [email protected]

Best of luck from the Human Recourse team at Urban Xtreme!

Apply Now

4/307 Nudgee Road, Hendra Brisbane QLD 4011

Australia’s biggest Adventure Sports Park is seeking Café Team Leaders to join our team in Hendra, Brisbane.

We are a community-owned and family-operated adventure sports and active entertainment company. Our fast-growing and ever-expanding business provides a unique working environment like no other.

We are passionate about our customers’ experience, and our goal is to inspire people to find the fun in fitness through adventure sports. We’re a fast-paced company that demands nothing but the best, where no two days are the same. We believe that culture is our best competitive defence, and finding great people we’d love to work and socialise with is key.

We are seeking vibrant and energetic people who are excited to help our community.

This is a weekend role with occasional weekday shifts.

What You Will Be Doing:

• Preparing and serving coffee, food, and drinks.
• Operating a point-of-sale terminal and EFTPOS machine, plus handling cash transactions.
• Completing café cleaning duties, including cleaning coffee machines and equipment.
• Refilling drink fridges and snack displays.
• Maintaining service areas to food safety standards.
• Clearing tables, washing dishes, and packing away orders and supplies.
• Coordinating the daily running of the café, including party and event catering.
• Training and developing staff members in the café.
• Weekend work required, including some evening shifts.

What We Would Love to See in You:

• A proactive, hands-on approach to getting things done.
• A passion for providing fuel to the activities we offer, engaging with guests about park activities while they wait.
• Enthusiasm, friendliness, and a genuine love for customer service.
• Confidence and strong organisational skills.
• The ability to create meaningful moments for customers, using initiative and a positive attitude.
• Flexibility to work afternoons, nights, and weekends.
• Relevant experience in hospitality (qualifications are a bonus but not mandatory).
• The ability to multitask, upsell, and ensure procedures are followed in all areas of work.
• A current Working with Children Check (or willingness to apply).

What We Offer You:

• Training with wonderful mentors.
• A collaborative, creative, and inspiring culture and work environment.
• A highly motivated and talented team who are friendly and committed.
• The opportunity to make a positive and lasting impact on people’s lives every day.
• A workplace culture that fosters imagination and excellence, where you’ll be encouraged to contribute ideas and take on new challenges, regardless of age or experience.
• Corporate discounts and access to adventure sports at the park, plus an F45 gym discount onsite.
• A young, driven, and successful team.
• Onsite parking.
• Remuneration based on the Amusement, Events & Recreation Award 2020 and experience level.

How to Apply

If you possess the above skills and experience and are looking to join a driven team that is absolutely committed to success, please apply today!

Please take the time to write a cover letter that tells us about YOU. Specifically, we want to know why you think you’d be the perfect fit for this role. Apply via the Apply Now button or email to [email protected]

Best of luck from the Human Recourse team at Urban Xtreme!

Apply Now

4/307 Nudgee Road, Hendra Brisbane QLD 4011