TERM 4 PROGRAMS NOW AVAILABLE FOR NINJA & CLIMB! SPACES LIMITED! BOOKINGS ESSENTIAL.

COVID-19 Update

It is with our regret that due to the advice from the Australian Government announced on Sunday night (22nd March 2020) for the immediate closure of sports and entertainment venues, we will be taking immediate action to close our park as off Monday 23rd March 2020 until further notice.

Our booking system will be closed for bookings in the next 3 months, we can still take booking from 1st July onwards with our flexible booking policy (see website for details).

All booking will be automatically be postponed and transferred to a credit that can be used on all Urban Xtreme products within the next 12 months, all memberships will be paused until the park reopens. We ask that you please remain patient and kind during this time as our staff are getting in touch with any future bookings to reschedule/postpone.

Our Reception and Management staff will be working remotely and dealing with emails and calls from anyone who has any questions or wants to postpone or reschedule future bookings. Postponed bookings will now remain on our system as a credit which can be used within the next 12 months.

We are continually reviewing the situation as more Government updates become available and will resume operations as soon as it is safe and responsible to do so.

If you need to get in touch with us, please email us at info@urban-xtreme.com.au

On behalf of everyone at Urban Xtreme, we’d like to thank you all for your continued support over this time and it has been truly heart-warming to see how many of you are so keen to come back into the centre!

We apologise for the delay in reporting any news but, given the complex nature of the park, we wanted to ensure that we were adhering to the latest State Government guidelines and that, as always, we continue our commitment to the health and safety of our guests and crew.

We are, however, xtremely xcited that we can officially announce TWO dates to you!

We are slowly working our way back to normal but, until then, Urban Xtreme may look and operate differently to what you are used to. Please take the time to read the following information.

This information applies to our Stage 2 Opening (CLIMB ONLY) and may be subject to change at the commencement of Stage 3.

 

Opening hours:

10am-9pm MONDAY TO FRIDAY

10am-6pm SATURDAY & SUNDAY

 

Session times:

Every two hours from 10AM (last session 7PM weekdays and 4PM weekends). Climb Passes will include 1.45 hours of climbing access and 15 minutes of cleaning time to ensure Urban Xtreme staff are able to clean and sanitise the area. Sessions start on the hour and Urban Xtreme is not responsible for lost time due to late arrival.

ONLINE BOOKINGS ARE REQUIRED.

 

Prices:

$18 for Adult

$16 for Student & Children

$5 for Hire Shoes/Harness

 

Adventure Park Limits

Due to our capacity limitations, only ticket holders are permitted entry into the centre. Please ensure your climbing partner/ belayer has a valid ticket before arrival.

 

Terms and Conditions

  • Participants must be at least 13 years old to belay
  • Climbers must bring their own or purchase liquid chalk. No loose chalk allowed.
  • Social distancing measure will be strictly enforced
  • Strictly online bookings. Walk-ins cannot be accommodated at when maximum capacity is reached
  • No spectators and additional people entering.
  • Guests must have valid COVID waiver signed
  • Urban Xtreme’s flexible booking policy still applies
  • Activities must be strictly non-contact (including no high fives, handshakes etc.)

 

COVID-19 Tracking

Attendees to the centre will be required to fill out their details in the COVID-19 Information portion of the booking form. This is part of our contact tracing requirements and is pivotal in ensuring the health of all guests and staff.

If these details change prior to attendance or on the day, please inform a Front Desk Crew Member immediately.

 

Symptoms of Illness

Urban Xtreme advises that you do not enter the centre if you:

  • Show any cold or flu-like symptoms
  • Have been in direct contact with a known case of COVID-19 in the previous 14 days
  • Have travelled internationally in the previous 14 days
  • Are at high risk from a health perspective, including the elderly and those with pre-existing medical/ health conditions

 

Other Activities

Urban Xtreme is unable to offer access to its Ninja, Parkour, Laser Tag, Snowsport or Trampoline activities at this time. We greatly appreciate your patience through this time and your understanding that it may be some time before the park is back to its old self.

 

We will be keeping everyone updated through our social media channels and newsletter so continue to watch this space!

If you have a current booking you’d like to reschedule, please email info@urban-xtreme.com.au.

Thank you,

The Urban Xtreme Crew

With the reopening of Xtreme Climb last Saturday, this week has marked a big step in the right direction for Urban Xtreme and today we are pleased to announce another!

That’s right, Brisbane! Urban Xtreme will be open for ADVENTURE, CLIMB AND SNOWSPORT ACTIVITIES

– Ninja, Parkour, Laser Tag, Trampolines, Dodgeball, Rock Climbing, and Ski + Snowboard

from THIS WEEKEND!

*Excludes Playland. Conditions apply.

And, if that wasn’t enough, we are celebrating by bringing back our xtreme Park Pass deal: 2HRS for $25!

 

Session times:

Climb Passes every two hours from 1PM WEDNESDAY- SUNDAY.

Park Passes every two hours from 10:30AM on WEEKENDS.

For workshops, please refer to our calendar.

All 2HR Passes will include 1.45 hours of activity access and 15 minutes of cleaning time to ensure Urban Xtreme staff are able to clean and sanitise the area. Sessions start on the hour and Urban Xtreme is not responsible for lost time due to late arrival.

ONLINE BOOKINGS ARE REQUIRED.

 

Prices:

2HR Climb Pass Adult (excl. harness): $18

2HR Climb Pass Child/ Student (excl. harness): $16

Harness Hire: $5

2HR Adventure Park Pass Adults/ Child: $25

UX Grip Socks: $3

Spectator Pass: $10*

* Due to capacity restrictions, spectators, and adults accompanying children will need to purchase a spectator ticket. These include a FREE DRINK. Thanks for your understanding, the spectator ticket will be abolished when restrictions are lifted.

 

COVID-19 Tracking

Attendees to the centre will be required to fill out their details in the COVID-19 Information portion of the booking form. This is part of our contact tracing requirements and is pivotal in ensuring the health of all guests and staff.

If these details change prior to attendance or on the day, please inform a Front Desk Crew Member immediately.

 

Symptoms of Illness

Urban Xtreme advises that you do not enter the centre if you:

  • Show any cold or flu-like symptoms
  • Have been in direct contact with a known case of COVID-19 in the previous 14 days
  • Have travelled internationally in the previous 14 days
  • Are at high risk from a health perspective, including the elderly and those with pre-existing medical/ health conditions

 

Other Activities

Urban Xtreme is unable to offer access to its Playland activities at this time. We greatly appreciate your patience and understanding through this time.

 

Terms and Conditions

  • Capacity limits still apply. BOOKINGS ARE ESSENTIAL.
  • Park rules regarding enclosed shoes and UX Grip Socks still apply.
  • Participants must be at least 13 years old to belay
  • Children under 13 years old may not be left unattended in the centre
  • Climbers must bring their own or purchase liquid chalk. No loose chalk allowed.
  • Social distancing measure will be strictly enforced
  • Guests must have valid COVID waiver signed
  • Urban Xtreme’s flexible booking policy still applies
  • Activities must be strictly non-contact (including no high fives, handshakes etc.)

 

Thank you,

The Urban Xtreme Crew

On Tuesday 30 June 2020, Premier Annastacia Palaszczuk announced Stage 3 Easing of Restrictions, including border changes. This is great news for Urban Xtreme as we can increase the spaces in our Adventure Park Passes, Climb Passes, Playland Passes and Snowsports!

For the remainder of the school holidays, please make note of the following changes.

 

 

Session times:

2HR Park Passes, Climb Passes and Playland Passes every two hours from 10:00AM Monday- Sunday.

School Holiday Program every day during the holidays (until 13th July) from 9:00AM- 3:00PM.

Ninja and Climb Workshops from 7:45AM Monday- Saturday and 8:45AM on Sunday. For workshops days, please refer to our calendar.

All sessions are still limited to 2HRs, with 1.45Hrs of activity time and 15 minutes of cleaning time to ensure our crew are able to complete our cleaning checklists before the next session begins. Sessions start on the hour and Urban Xtreme is not responsible for lost time due to late arrival.

ONLINE BOOKINGS ARE REQUIRED.

 

Prices:

2HR Climb Pass Adult (excl. harness): $18

2HR Climb Pass Child/ Student (excl. harness): $16

Harness Hire: $5

2HR Adventure Park Pass Adults/ Child: $25

UX Grip Socks: $3

Spectator Pass: $5*

* Due to capacity restrictions, spectators, and adults accompanying children will need to continue to purchase a spectator ticket. This will include a voucher for a small hot or cold drink. Thanks for your understanding, the spectator ticket will be abolished when restrictions are lifted.

 

COVID-19 Tracking

Attendees to the centre will be required to fill out their details in the COVID-19 Information portion of the booking form. This is part of our contact tracing requirements and is pivotal in ensuring the health of all guests and staff.

If these details change prior to attendance or on the day, please inform a Front Desk Crew Member immediately.

 

Cleaning

The health and safety of our guests, along with the cleanliness of our centre has always been one of our top priorities and increasing the numbers in the park does not mean we are taking a back seat with regards to the cleanliness of our centre. We’ve partnered with the team at Fog & Sanitise to ensure we are not only adhering to guidelines but exceeding them. Check out their Facebook post here!

 

Symptoms of Illness

Urban Xtreme advises that you do not enter the centre if you:

  • Show any cold or flu-like symptoms
  • Have been in direct contact with a known case of COVID-19 in the previous 14 days
  • Have travelled internationally in the previous 14 days
  • Are at high risk from a health perspective, including the elderly and those with pre-existing medical/ health conditions

 

Other Activities- Snowsports

Snowsport sessions are currently being offered on-demand. Please contact us for Snowsport availability.

 

Terms and Conditions

  • Capacity has increased but limits still apply. BOOKINGS ARE ESSENTIAL.
  • Park rules regarding enclosed shoes and UX Grip Socks still apply.
  • Participants must be at least 13 years old to belay
  • Children under 13 years old may not be left unattended in the centre
  • Climbers must bring their own or purchase liquid chalk. No loose chalk allowed.
  • Social distancing measure will be strictly enforced
  • Guests must have valid COVID waiver signed
  • Urban Xtreme’s flexible booking policy still applies
  • Activities must be strictly non-contact (including no high fives, handshakes etc.)

 

Thank you,

The Urban Xtreme Crew